Privacy Policy

Last updated: November 17, 2025

This Privacy Policy describes how Dry Your Tears Club, operated by ALAÏAFONK (“we”, “us”, “our”), collects, uses, and protects your personal information when you visit or make a purchase from https://dryyourtearsclub.com/ (the “Site”).

We are committed to protecting your privacy and handling your data in accordance with the General Data Protection Regulation (GDPR) and Dutch privacy laws.

By using our Site, you consent to the practices described in this Privacy Policy.

1. Personal Information We Collect

We collect personal information in the following ways:

1.1 Information You Provide to Us

When you place an order, create an account, subscribe to our newsletter, or contact us, we may collect:

  • Name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely by Shopify or payment providers)

  • Order details and preferences

We do not store full credit card numbers — these are encrypted and handled by secure payment processors.

1.2 Information Automatically Collected

When you visit the Site, we automatically collect:

  • IP address

  • Browser type

  • Device information

  • Cookies and tracking data

  • Pages viewed and browsing behavior

  • Referring websites or links

This information helps us improve our Site, optimize performance, and create a better user experience.

1.3 Cookies

Our Site uses cookies and similar tracking technologies for:

  • Website functionality

  • Shopping cart operations

  • Analytics

  • Personalization

  • Advertising (only where consent is given)

You can manage or disable cookies in your browser settings. For more, see our Cookie Policy.

2. How We Use Your Information

We use your personal data to:

  • Process and fulfill orders

  • Communicate with you (order updates, customer service)

  • Improve our products, services, and website

  • Detect and prevent fraud

  • Provide personalized content and marketing (only with consent)

  • Manage your account

  • Comply with legal obligations

We do not sell your data — ever.

3. Sharing Your Personal Information

We only share your data with trusted third parties necessary to operate our business:

3.1 Shopify

Our online store is hosted by Shopify, which processes your information in accordance with its GDPR-compliant privacy practices.

3.2 Payment Providers

Such as Shopify Payments, iDEAL, PayPal, or others you choose during checkout.

3.3 Shipping Partners

To deliver your order.

3.4 Service Providers

For:

  • Email marketing (e.g., Klaviyo, Shopify Email)

  • Analytics (e.g., Google Analytics)

  • Website hosting

  • Fraud prevention

All third parties only access your information where strictly necessary and must protect it under GDPR.

4. Data Retention

We keep your personal information for as long as necessary to:

  • Complete your transactions

  • Provide customer support

  • Fulfill tax, accounting, and legal obligations

Order information is typically retained for 7 years under Dutch tax law.

You may request deletion of your information at any time unless we must keep it for legal reasons.

5. Your Rights (GDPR)

As an EU resident, you have the right to:

  • Access your personal data

  • Correct inaccurate data

  • Delete your data (“right to be forgotten”)

  • Restrict processing

  • Object to processing

  • Data portability (receive your data in a transferable format)

  • Withdraw consent at any time for marketing communications

To exercise these rights, email us at alaia@dryyourtearsclub.com.

We will respond within 30 days.

6. Marketing Communications

If you subscribe to our newsletter or opt in during checkout, we may send you:

  • Product updates

  • Releases

  • Promotions

  • Brand news

You can unsubscribe at any time by clicking “unsubscribe” in any email or contacting us.

7. Minors

Our Site is not intended for individuals under the age of 16.
We do not knowingly collect personal information from minors.

If you believe your child has provided data, contact us to request deletion.

8. How We Protect Your Data

We take data protection seriously.

We use:

  • SSL encryption

  • Secure servers

  • Limited access protocols

  • Shopify’s PCI DSS–compliant infrastructure

  • Regular security monitoring

However, no method of transmission is 100% secure, and we cannot guarantee absolute protection.

9. International Data Transfers

Because Shopify and some service providers operate globally, your data may be processed outside the EU.

All international transfers comply with:

  • GDPR

  • Standard Contractual Clauses (SCCs)

  • Adequacy decisions

Ensuring your data remains safe.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.
Changes take effect immediately when posted on this page.

We encourage you to review this page regularly.

Last updated: November 17, 2025

11. Contact Us

If you have questions about this Privacy Policy, or wish to exercise your rights, you can contact us at:

Dry Your Tears Club / ALAÏAFONK
Raadhuislaan 22B
2451 AV Leimuiden
The Netherlands

Email: alaia@dryyourtearsclub.com